Do your staff limitations keep you from meeting the service expectations of your Players? Are your Supervisors aware when current service times are outside of company goals?
If these problems ring true for you then your Casino could benefit from Mobile Assistant, MicroFirst Gaming’s Slot Dispatch System. Research has show that the average response time drops from over ten minutes to less than three minutes after installation of the MicroFirst Gaming Mobile Assistant Product.
Mobile Assistant provides real-time event notification to your staff, allowing for enhanced service to your Players by reducing the amount of time they wait to be taken care of. It also allows your Staff to cover more casino floor area and reduces the need for your Staff to have to scout out Players in need of assistance. Mobile Assistant also provides notification directly to the Supervisor on shift of excessive Player wait times. It’s simple to configure to meet your individual Casino needs and allows for dynamic “on the fly” configuration.
Key Product Features Include:
Event Assignment by Job Class
Full Event Lifestyle Tracking
User Profile Management
Contact Us to learn more about Mobile Assistant.