Mobile Assistant - Slot Dispatch System

Do your staff limitations keep you from meeting the Service Expectations of your Players?”

“Are your Supervisors aware of when current Service Times are outside of your Company Goals?”

  • Provides real-time Event Notification to your staff allowing for enhanced Player Service by reducing the amount of time the Player has to wait to be taken care of.
  • Allows your Staff to cover more casino floor area.
  • Reduces the need for your Staff having to look for Slot Machines/Players in need of Assistance.
  • Provides notification directly to the supervisor on shift of excessive Player wait times.
  • Simple to configure to meet your individual Casino needs.
  • Allows for dynamic “on the fly” configuration.

Mobile Assistance - Slot Dispatch System

Eliminate the Cliché “I’ve been waiting a half hour for help”

Research has shown that the Average Response Time drops from over Ten minutes to less than Three minutes after installation of the MicroFirst Gaming Mobile Assistant Product.

Key Product Features Include:

  • Zone Configuration
  • Event Assignment by Job Class
  • Full Event Lifestyle Tracking
  • User Profile Management