Our aim is to provide the expertise required in the small and medium business sectors to stay up to date with the latest technology, maintain network stability, secure data, and offer businesses solutions which require resources beyond their own.

We provide these solutions by improving system performance and stability while controlling costs which enables our clients to improve profitability and free up valuable capital.

MicroFirst is committed to deliver successful projects, on time and within budget; as well assisting with the routine I.T. tasks in order to create the shortest path to profits.

Helpdesk:

From remote support to physical presence in your office, MicroFirst can tailor support to your specific business needs.  Helpdesk is a way for your employees to have an expert on call when they need it most.  Our technicians are fully informed of your environment before you call.  There are no guessing games and long hold times.  Our goal is to resolve your issues upon the first call.

• Desktop Installation and Upgrades
• Desktop, Laptop and mobile device maintenance 
• Remote Help Desk 
• Desktop Inventory Management

Security:

Keeping your data safe and secure is our top priority.  MicroFirst leverages the latest Firewall, anti-virus, and antispyware technologies available.  It is critical for our business to make sure that we implement the best security practices for our customer’s infrastructure. 

• Security Evaluations
• Installing / Maintaining Network Security (AntiVirus, Anti-Malware) 
• Firewall Management

Server and Network Support: 

At MicroFirst we understand that businesses can expand at different rates, so we will provide a solution that has you covered whatever the case may be.  We have the knowhow to operate within the framework of your business, building an infrastructure that will give you the fastest return on your investment.  Our technicians have real world experience and the ability to translate that knowledge into your business needs. 

• Infrastructure Design, Assessment, Evaluation and Installation
• Windows Server Installation and Upgrades 
• Best practice Server  maintenance 
• Network Install / Configuration 
• Internet Connectivity
• Remote Connectivity 
• Backup and Disaster Recovery 
• Proactive Monitoring 
• Protocol Analysis and Troubleshooting

Telephony:

MicroFirst is your all around technology provider, including phone systems too!  We can support many phone systems including Avaya and Intertel.  We also support and install the latest VOIP systems either on site or hosted.  We have qualified engineers to help plan and install the right system to meet your business telecommunication needs.

• Phone System Sales and Installation
• Structured wiring for traditional and VOIP systems
• Phone System Maintenance
• Moves, Add and Changes
• Cable Evaluations, Installations and Management
• Voice connectivity including POTS, T1 and PRI T1’s

Development:

Whether you need a simple website to give your company a presence on the web, or a custom application for your critical business operations.  MicroFirst has a team of developers on staff with experience in virtually any platform.

IT Vendors & Partners

	Avaya Certification
	Dell authorized reseller
	Lenovo authorized reseller
	Speakeasy authorized reseller
	Snip communications authorized reseller

Full line of vendors through PCConnection

We accept Visa, MasterCard, and American Express