Customer Technical Support is an important component of any technology system, but it is critically important when our clients are broadcast facilities, with continuous, real-time control environments.

Office hours are 9:00 AM to 6:00 PM Eastern time, weekdays, excluding New Jersey and Federal holidays. Voice-mail collects all phone calls that are not answered in-person.

We check our email and voice mail continuously throughout the day, including weekends and holidays.  The DAS Support phone extension listed below is available for 24/7 live support.

If you have a specific technical question, email dassupport@microfirst.com or fill out the contact form.

Documentation - Product documentation including product manuals and protocol specification are available by request.

• Support Email: dassupport@microfirst.com
• 24/7 Phone: +1 (201) 651-9300 ext. 123
• Fax: +1 (201) 651-9310
• Hours: M-F 9a-6p